Frequently Asked Questions
NDIS FAQS
Can we use our NDIS funding at Freedom Therapy Services?
FREEDOM THERAPY SERVICES IS NDIS REGISTERED
All participants who are self-managed, plan-managed or NDIA managed are eligible to claim our services.
Support categories covered by Freedom Therapy Services:
Core Supports
– Assistance with daily living
– Assistance with social and community participation
Capacity Building Supports
– Increased social and community participation
– Improved relationships
– Improved daily living
Can we get a NDIS report after the participant has commenced services?
Yes. Once a participant has commenced services with us, we can complete assessments and provide written reports as part of ongoing support.
We offer free quotes for all services. After commencing, we conduct an initial assessment and collect ongoing progress data, which allows us to prepare reports outlining the participant’s current goals, progress, and recommended next steps.
Reports can be used to support plan reviews, goal development, and future funding considerations, depending on individual circumstances.
Do I need a diagnosis to access support?
A specific diagnosis is not always required to access behaviour support through the NDIS.
Access is based on the functional impact of behaviours and your assessed support needs, rather than diagnosis alone.
Do you work with self-managed, plan-managed, and NDIA-managed participants?
Yes. We work with self-managed, plan-managed, and NDIA-managed participants.
Where can I go for help understanding my NDIS plan?
Our team can help explain how your plan may be used and can work alongside your support coordinator.
How do I refer a participant or client?
Participants, families, and referrers can contact us directly via our website, phone, or email.
Health professional referral form: Health professional referral form here
What information is needed to get started?
We typically require basic participant details, NDIS information (if applicable), and presenting concerns.
How long does the intake process take?
Our intake team aims to progress referrals efficiently and will guide you through each step.
Is there a waitlist for services?
Availability varies by service, and current capacity can be discussed at the time of enquiry.
Find more FAQ’s on our services pages
What are our Customers Saying?
Great place for the kids and professional environment!
Warm and welcoming team in a professional setting. You can really tell they care about the kids and are passionate about making a difference.
Great place and amazing service.
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